The call you would have missed, booked on your calendar.
An answering service takes a message. Curtis answers your customers day and night from the facts you approve, asks what's wrong, books the visit onto your calendar and emails you the details. He always says he's an AI.
Your first month is free. Cancel any time in that month and you're never charged.
- Answers 24/7
- Books into your calendar
- Ask for a person and Curtis passes it to your team
Built for HVAC · Plumbing · Roofing · Electrical · Pest control · Landscaping · Pressure washing
A 1 am call, handled
Here's how Curtis takes an emergency call for an HVAC company long after the office has closed, once its line is forwarded to him.
Curtis's real voice. The company and the caller are made up.
- Curtis
This call may be recorded. Hi, this is Curtis, Oak & Ember Heating and Air's AI assistant. What can I help you with today?
- Caller
Our AC just quit and it's 84 degrees upstairs. My mom lives with us, she's 81.
- Curtis
I'm sorry, that's miserable, and with your mom in the house I'm treating it as urgent. Is the outdoor unit running at all, or is everything off?
Asks about the problem first - Caller
Everything's off. The breaker looks fine.
- Curtis
That helps the technician. Can I get your name, the address, and the best number to reach you?
Takes the details the crew needs - Caller
Dana, 418 Willow Court, this number. How much is a visit this late?
- Curtis
Oak & Ember hasn't given me an after-hours price, so I won't guess. The technician will confirm the cost with you before any work starts.
Won't guess a price - Curtis
I'm sending this to the team right now as an emergency, and they'll call you at this number.
Emailed to your team right away - Emailed to the team right away · flagged as an emergency
Try Curtis for free
2 quick taps, then your number
What kind of business do you run?
Last question
What costs you the most jobs?
Last step
What's the best number to reach you?
You're in
Thanks. The team will call you soon.
We'll set Curtis up for your business and answer your questions.
Want to hear Curtis right now? Call 610-964-5256. He answers our front desk.
Your call
Pick a time
Where should the invite go?
You're booked for .
We'll call you to confirm.
A calendar invite is on its way to your email.
You're booked for .
A calendar invite is on its way to your email. Press Confirm in it so we know it's you, and the team will call you at that time.
No invite after a few minutes? Check your spam folder, or email hello@shortfinlabs.com and we'll set it up.
Confirmation code .
Thanks for stopping by
Curtis is for the businesses you call.
He answers the phone for home-service businesses like plumbers, HVAC companies and electricians, so this form is for business owners. If yours keeps missing your calls, send them this page.
To try Curtis for free, call 610-964-5256 or email hello@shortfinlabs.com.
- The team sets Curtis up for your business
- You hear how he handles your calls
- Cancel in your free month and you're never charged
From first message to booked visit
How Curtis works
What happens when a customer calls or chats, step by step.
- 01
A customer reaches out
A call, web inquiry or quote request comes in, including outside office hours.
- 02
Curtis responds
Curtis replies at any hour, drawn only from your business's own approved information.
- 03
He asks what's wrong
He asks about the problem first, like a professional dispatcher, before offering any times.
- 04
The visit is booked
He takes the details your crew needs, offers open times from your calendar, reads it all back and books the one the customer picks.
- 05 A person is involved
A person steps in when needed
Emergencies and complaints are emailed to your team right away, and anyone who asks for a person gets a callback request sent to your team.
The bronze ring marks the step where a person remains involved when judgment or approval is needed.
- 06
You get the details
An email for each booked visit and each request, and a summary of the day every evening.
On your call, we show you exactly what Curtis will handle for your business. For work beyond the front desk, we build custom agents.
Curtis answers from what you approve.
When he doesn't know something, he says so and takes a callback.
Tested before every change
Before an update reaches your customers, Curtis has to pass our practice-conversation tests, safety and honesty checks included.
Every claim traced
Each business fact Curtis states has to point to one you approved, and every price or time has to come from your information. Code checks it before he answers.
A US-based team
Based in St. Petersburg, Florida, working with businesses across the US.
AI receptionist questions, answered plainly
What does an AI receptionist do for a home-services business?
It answers when your office can't, on the phone and on your website's chat. Curtis, the AI receptionist from Shortfin Labs, asks about the problem first, takes the details your crew needs, answers from your business's own information and books the visit onto your calendar.
Do I have to change my phone number?
No. Website chat works from day one, and Curtis books into a connected Google Calendar. Phone answering starts once your business line is forwarded to him.
Will an agent quote a price we haven't published?
No. Curtis can only say a price you've given him: code checks every number in his reply against your information before he answers. Without a price, he offers a visit or a callback.
Is it really free to try?
Yes. Your first month is free. The team sets Curtis up for your business, you hear how he handles your calls, and if he's not for you, cancel in that month and you're never charged.
How much does an AI receptionist cost?
Curtis comes with your website and local SEO as one monthly service, for one monthly fee that covers all three. We go through it on a short call. Try Curtis for free.
What happens on the call?
We ask how customers reach you now, show you Curtis answering and booking on a demo website, and tell you plainly whether the service fits. If it does, we send you a proposal.
Hear him for yourself
Call 610-964-5256. Curtis answers our own front desk, so you hear exactly how he talks to a caller.