The AI receptionist for HVAC companies.
Whether a system quits overnight or a homeowner wants a quote on a Saturday, Curtis answers 24/7, asks about the problem first, takes the details your technicians need and books the job.
Your first month is free. Cancel any time in that month and you're never charged.
- Answers 24/7
- Won't guess a price
- Emergencies emailed to your team right away
A Saturday quote request, booked
Not every call is an emergency. Here's how Curtis takes a quote request for a new system while the office is closed for the weekend.
Curtis's real voice. The company and the caller are made up.
- Curtis
This call may be recorded. Hi, this is Curtis, Oak & Ember Heating and Air's AI assistant. What can I help you with today?
- Caller
Our AC is eighteen years old and it can't keep up anymore. I'd like a quote on the new system.
- Curtis
Happy to set that up. Is it still cooling, or has it stopped completely?
Asks about the problem first - Caller
It runs, it just can't keep the upstairs cool.
- Curtis
Thanks. Can I get your name, the address, and roughly how big the house is?
Takes the details the crew needs - Caller
Marcus Hill, 22 Bay Street, about 2,000 square feet. Ballpark, what does a new system cost?
- Curtis
Oak & Ember hasn't given me system prices, so I won't guess. Their comfort advisor will look at the house and give you a quote. I have Tuesday at 10 am or Wednesday at 2 pm. Which works?
Won't guess a price - Caller
Tuesday at 10.
- Curtis
You're booked for Tuesday at 10 am.
Books the job - Emailed to the owner · estimate visit booked for Tuesday, 10 am
Try Curtis for free
1 quick tap, then your number
What costs you the most jobs?
Last step
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We'll set Curtis up for your business and answer your questions.
Want to hear Curtis right now? Call 610-964-5256. He answers our front desk.
Your call
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We'll call you to confirm.
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A calendar invite is on its way to your email. Press Confirm in it so we know it's you, and the team will call you at that time.
No invite after a few minutes? Check your spam folder, or email hello@shortfinlabs.com and we'll set it up.
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Thanks for stopping by
Curtis is for the businesses you call.
He answers the phone for home-service businesses like plumbers, HVAC companies and electricians, so this form is for business owners. If yours keeps missing your calls, send them this page.
To try Curtis for free, call 610-964-5256 or email hello@shortfinlabs.com.
- The team sets Curtis up for your business
- You hear how he handles your calls
- Cancel in your free month and you're never charged
What Curtis handles for HVAC companies
The calls that come in on the hottest night of the summer and the coldest morning of the winter.
No heat, no cool
Curtis asks what the system is doing, takes the address and the details your technician needs, and emails emergencies to your team right away.
New system quotes
Curtis takes the home's details and books the estimate visit. If a homeowner asks for a price you haven't published, it offers a callback instead of guessing.
Tune-ups and maintenance
Curtis books seasonal tune-ups with the details your technician needs, and emails you each booking.
Service area, hours and brands
The everyday questions, answered from the information you give it. When Curtis doesn't know, he says so.
Every trade gets the same Curtis, set up around your company's own information. See how Curtis works.
HVAC answering service questions
Is Curtis an HVAC answering service?
It does that job and more. An answering service takes a message; Curtis asks about the problem, answers from your company's own information and books the service call or the estimate, 24/7.
What does Curtis do with a no-heat or no-cool call at night?
It asks what the system is doing, takes the address and the details your technician needs, and emails the emergency to your team right away.
Will Curtis quote prices for repairs or new systems?
Only prices you've given it. When a homeowner asks about a price you haven't published, Curtis books the estimate visit or offers a callback instead of guessing.
How much does an AI answering service cost?
Curtis comes as part of our monthly service, with your website and local SEO. The price depends on your business, so we go through it on a short call. Try Curtis for free.
Does Curtis work with Jobber or Housecall Pro?
Jobber, yes. Connect your Jobber account and Curtis books straight into it, as a request or a scheduled visit, only into times your schedule shows open. Housecall Pro is next: the connection is built, and we switch it on with the first shops that use it. Curtis also books into a connected Google Calendar. If your schedule lives somewhere else, tell us on a call.
Can Curtis book tune-ups and maintenance visits?
Yes. Curtis books the visit with the details your technician needs, and emails you each booking.
What does Curtis do when he doesn't know the answer?
He says so and takes a callback request, which is emailed to your team. Curtis answers only from the information you give him, and he won't guess a price.
Can a caller still talk to a person?
Yes. A caller can ask for a person and Curtis passes it to your team. Emergencies and complaints are emailed to your team right away.
Does Curtis sound like a robot?
No. On the phone, Curtis speaks with a natural voice from ElevenLabs, built to sound like a calm, professional dispatcher. He still tells every caller he's an AI.
Do you build websites for HVAC companies?
Yes. We build websites for HVAC companies with the same website builder we used for this site, and Curtis can answer your customers on them. See a demo website for a made-up HVAC company, or read more about our websites.
Is it really free to try?
Yes. Your first month is free. The team sets Curtis up for your business, you hear how he handles your calls, and if he's not for you, cancel in that month and you're never charged.
What works on day one?
Website chat works from day one, and Curtis books into a connected Google Calendar. Phone answering starts once your business line is forwarded to him.
Guides for HVAC companies
- The best AI receptionist for HVAC companies in 2027
- How HVAC companies stop missing after-hours calls
- An AI receptionist that books jobs on your calendar: what to look for
- AI receptionist vs. answering service: what's the difference?
- How to choose an AI receptionist for HVAC, plumbing and other home services
Hear him for yourself
Call 610-964-5256. Curtis answers our own front desk, so you hear exactly how he talks to a caller.