The AI receptionist for plumbers.
When a pipe bursts at 2 am, it picks up, asks about the problem first and emails the emergency to your team right away. For everything that can wait, it takes the details your plumber needs and books the job.
Your first month is free. Cancel any time in that month and you're never charged.
- Answers 24/7
- Emergencies emailed to your team right away
- Ask for a person and Curtis passes it to your team
A 2:07 am burst pipe, handled
Here's how Curtis takes an emergency call for a plumbing company in the middle of the night, once its line is forwarded to him.
Curtis's real voice. The company and the caller are made up.
- Curtis
This call may be recorded. Hi, this is Curtis, Copper Fern Plumbing's AI assistant. What can I help you with today?
- Caller
A pipe burst under the kitchen sink. There's water all over the floor.
- Curtis
I'm sorry, let's get it stopped. Have you been able to turn off the water to the house?
Asks about the problem first - Caller
I don't know where the shutoff is.
- Curtis
Copper Fern says to look where the main line comes into the house, usually in the garage or a utility room, often near the water heater. Turn that valve all the way off.
Answers from your own information - Caller
Found it. It's off.
- Curtis
Good. Can I get your name, the address, and the best number to reach you?
Takes the details the crew needs - Caller
Priya Shah, 9 Elm Street, this number.
- Curtis
I'm sending this to the team right now as an emergency, and they'll call you at this number.
Emailed to your team right away - Emailed to the team right away · flagged as an emergency
Try Curtis for free
1 quick tap, then your number
What costs you the most jobs?
Last step
What's the best number to reach you?
You're in
Thanks. The team will call you soon.
We'll set Curtis up for your business and answer your questions.
Want to hear Curtis right now? Call 610-964-5256. He answers our front desk.
Your call
Pick a time
Where should the invite go?
You're booked for .
We'll call you to confirm.
A calendar invite is on its way to your email.
You're booked for .
A calendar invite is on its way to your email. Press Confirm in it so we know it's you, and the team will call you at that time.
No invite after a few minutes? Check your spam folder, or email hello@shortfinlabs.com and we'll set it up.
Confirmation code .
Thanks for stopping by
Curtis is for the businesses you call.
He answers the phone for home-service businesses like plumbers, HVAC companies and electricians, so this form is for business owners. If yours keeps missing your calls, send them this page.
To try Curtis for free, call 610-964-5256 or email hello@shortfinlabs.com.
- The team sets Curtis up for your business
- You hear how he handles your calls
- Cancel in your free month and you're never charged
What Curtis handles for plumbers
Water doesn't wait for office hours, and neither does Curtis.
Burst pipes and leaks
Curtis asks where the water is coming from and how bad it is, passes on your instructions for callers, and emails the emergency to your team right away.
Water heaters
No hot water, a leaking tank, a replacement quote: Curtis asks about the problem first and books the visit.
Clogs, drains and sewer lines
Curtis takes the address and the details your plumber needs, and books the job.
What callers ask before they book
Do you come out to my area? Is there a trip fee? Curtis answers from what you've told it, and never makes up an answer it doesn't have.
Every trade gets the same Curtis, set up around your company's own information. See how Curtis works.
Plumbing answering service questions
Is Curtis an answering service for plumbers?
It does that job and more. Curtis picks up 24/7 like an answering service, but it also tells callers what you've told it to, like where the shutoff is, and books the job instead of taking a message.
What happens when someone calls about a burst pipe at night?
Curtis asks about the problem first, passes on any instructions you've given it for callers, and emails the emergency to your team right away.
Will Curtis give a price over the phone?
Only prices you've given it, like a trip fee you publish. For anything else, Curtis offers a callback instead of guessing.
How much does an AI answering service cost?
Curtis comes as part of our monthly service, with your website and local SEO. The price depends on your business, so we go through it on a short call. Try Curtis for free.
Does Curtis work with Jobber or Housecall Pro?
Jobber, yes. Connect your Jobber account and Curtis books straight into it, as a request or a scheduled visit, only into times your schedule shows open. Housecall Pro is next: the connection is built, and we switch it on with the first shops that use it. Curtis also books into a connected Google Calendar. If your schedule lives somewhere else, tell us on a call.
Can a customer still talk to a person?
Yes. A customer can ask for a person and Curtis passes it to your team.
Do you build websites for plumbers too?
Yes. We build websites for plumbing companies with the same website builder we used for this site, and Curtis can answer your customers on them. See a demo website for a made-up plumbing company, or read more about our websites.
Is it really free to try?
Yes. Your first month is free. The team sets Curtis up for your business, you hear how he handles your calls, and if he's not for you, cancel in that month and you're never charged.
What works on day one?
Website chat works from day one, and Curtis books into a connected Google Calendar. Phone answering starts once your business line is forwarded to him.
Hear him for yourself
Call 610-964-5256. Curtis answers our own front desk, so you hear exactly how he talks to a caller.